Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • We may offer free shipping on selected products or orders that meet the minimum purchase requirement.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

Delivery

Please ensure that your shipping address and contact information are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

If no one is available to receive the package, the courier may attempt redelivery or contact you to arrange another delivery time.

Delayed or Lost Shipments

While we strive to deliver all orders on time, unexpected delays may occur. If your order has not arrived within the estimated delivery period, please contact our customer support team, and we will assist you in tracking your shipment.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you and ensure a smooth shopping experience.